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Customer relationship management

Nurturing Connections, Powering Relationships: Your Ultimate CRM Solution

Customer Relationship Management (CRM) is a strategic approach that helps businesses build and strengthen relationships with their customers, leveraging data and technology to enhance engagement, loyalty, and overall satisfaction.

Seamlessly manage customer relationships and drive business growth


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Brands That Trust Us

What we Offer?

At Kivo, we're committed to delivering a comprehensive CRM application that empowers your business to build stronger customer relationships, streamline sales and support processes, and drive growth. Here's what we offer:

360-Degree Customer View

Gain a comprehensive overview of each customer's interactions, preferences, and history, enabling personalized engagement.

Contact Management

Effortlessly organize and manage customer contacts, ensuring you never miss an opportunity to connect.

Lead Tracking and Conversion

Track leads from initial contact to conversion, optimizing your sales process and boosting revenue.

Sales Pipeline Management

Visualize and manage your sales pipeline with ease, enhancing sales team efficiency and forecasting accuracy.

Automated Follow-Ups

Automate follow-up tasks, emails, and reminders, nurturing relationships and driving timely actions.

Customer Segmentation

Segment your customer base for targeted marketing campaigns, ensuring relevance and higher engagement.

Sales Pipeline Management

CRM software often includes tools to manage the entire sales pipeline, from lead generation to closing deals. Users can track the progress of leads, forecast sales, set milestones, and identify bottlenecks, enhancing sales team efficiency and revenue generation.

360-Degree Customer View

This feature provides a comprehensive and unified view of each customer's interactions, history, preferences, and touchpoints with the company. It allows users to gather insights into customer behavior, enabling personalized engagement and improved customer experiences.

Contact and Lead Management

Effective CRM systems enable users to organize, store, and manage customer and lead data. This feature helps businesses maintain accurate and up-to-date contact information, facilitating targeted communication and personalized interactions.

Automation and Workflow Customization

Automation features allow users to streamline repetitive tasks, such as follow-up emails, appointment scheduling, and task assignments. Customizable workflows enable businesses to tailor processes to their unique needs, improving efficiency and consistency.


Improved Customer Relationships
CRM enhances interactions, personalizes engagement, and fosters lasting connections with customers.

Streamlined Sales Processes
CRM optimizes lead tracking, pipeline management, and sales efforts, resulting in increased conversions and revenue.

Data-Driven Insights
CRM provides actionable data insights, empowering informed decision-making and smarter business strategies.

Enhanced Team Collaboration
CRM fosters teamwork by sharing customer insights, aligning workflows, and improving communication.

Business Growth
By nurturing relationships, refining strategies, and leveraging data, CRM drives business growth and competitive advantage.

Why Choose kivo CRM ?

Kivo ATS maintains a database of candidates, storing their resumes, applications, and other relevant information for future reference and talent pool management.

Personalized Engagement

Tailor interactions based on customer preferences and behavior, fostering loyalty and trust.

Streamlined Sales Processes

Optimize your sales efforts with organized lead tracking, pipeline management, and automated follow-ups.

Data-Driven Growth

Leverage data insights to refine strategies, identify opportunities, and stay ahead of market trends.

Enhanced Collaboration

Foster teamwork by providing your teams with shared customer insights and coordinated workflows.

Our Customer Success Stories

Read how customers around the globe use our service to build amazing products

Frequently Asked Questions

Q. 1 What facets of the company kivo.aicovers ?.

kivo.ai covers all the facets present in your company and allows you to track their work and progress. Any department or team that’s a part of your organization is a part of kivo.ai.

Q. 2 Who is meant for using kivo.ai ?

kivo.ai offers a platform to simplify and smoothen operations of your entire organization or business. If your business involves employee management and company asset management then kivo.ai is for you.

Q. 3 Is kivo.ai offered in different modules ?

kivo.ai is collectively a single platform that offers tools for team management, in-office social media platform and a chat platform.

Q. 4 What are the tools offered for project management in kivo.ai?

kivo.ai offers sprint planning, project tracking, individual tracker and milestone planning to monitor the overall progress of the development of the project. You can assign and prioritize tasks and task lists and associate it with milestones.

Q. 5 Can i change the owners of an assigned task in kivo.ai?

Yes you can. If the user has the privileges he/she can change modify the owners of task until its completed.